For the 10-15 per cent section of individuals represented from the graphs, the idea experiment ended up being much less abstract—and significantly less pleasant.

For the 10-15 per cent section of individuals represented from the graphs, the idea experiment ended up being much less abstract—and significantly less pleasant.

Their fico scores might have tanked by 100 points; they might be fending down increasingly urgent telephone calls from loan companies.

Capital One did a deal that is great of very own business collection agencies instead of outsourcing it, and we also patted ourselves in the straight straight back for that, as it had been considered more humane.继续阅读